Customer Service Specialist
3 weeks ago
We are a leading healthcare provider that is dedicated to improving the lives of our customers and employees. Our mission is to provide high-quality, personalized healthcare services that meet the unique needs of each individual.
Job OverviewThis role plays a critical part in delivering exceptional customer experiences across various departments within our stores. You will be responsible for providing top-notch service to customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Provide exceptional customer service by anticipating customer needs, demonstrating empathy, and actively resolving potential service issues.
- Focus on the customer by giving warm and friendly greetings, maintaining eye contact, and offering assistance with locating items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while adhering to company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
- Support opening and closing store activities, assist pharmacy personnel as needed, and participate in opportunities for growth and career development.
To be successful in this role, you must possess excellent communication skills, be able to work independently and as part of a team, and demonstrate a commitment to providing exceptional customer service. Additionally, you should have a strong ability to multitask, remain organized, and adapt to changing situations.
CompensationThe estimated salary range for this role is $15.00 - $22.00 per hour. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also provide paid time off, holidays, and short-term and long-term disability benefits.
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