IT Support Professional

3 weeks ago


Wisconsin Rapids, Wisconsin, United States ABR Employment Services Full time

We're looking for an IT Support Professional to join our team at ABR Employment Services. As a remote worker based in Wisconsin Rapids, WI, you'll be working on a 6-8 week temporary project with a possibility of extension. The hourly rate is $25-$28, and the schedule is Monday to Friday, 8:00 a.m. - 4:30 p.m.

About the Role

This position involves monitoring and analyzing network and VOIP traffic, server services, and hardware/software issues. You'll need to use tools like PRTG and SolarWinds to locate and resolve problems. Additionally, you'll be responsible for:

  • Determining and resolving complex tier 2 and 3 communication, PC hardware, and software issues using telephone, remote tools, and site visits.
  • Maintaining network resources, including VLANS, IP pools, DHCP, and DNS.
Key Requirements

To excel in this position, you should possess:

  • Strong Cisco and Call Manager knowledge with configuration, troubleshooting, and support experience.
  • Excellent communication skills and the ability to work independently.

As an equal opportunity employer, we welcome applications from qualified candidates.



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