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Food Service Specialist

2 months ago

Galveston, Texas, United States Galveston Restaurant Group Full time
Position Overview:

As a vital member of our team, you will warmly welcome all patrons with enthusiasm and a friendly demeanor. Your role involves serving beverages in a manner that aligns with our esteemed company standards.

Key Responsibilities:
  • Engage with guests, providing accurate information about our menu offerings and facilities.
  • Perform side duties during quieter periods to ensure smooth operations.
  • Maintain a positive and enthusiastic communication style with guests at all times.
  • Foster relationships with patrons to enhance their dining experience.
  • Deliver the highest level of service in accordance with our operational standards.
  • Identify when food orders are ready and promptly deliver them to tables.
  • Uphold a professional appearance consistently throughout your shift.
  • Collaborate with food and beverage staff to ensure guest satisfaction.
  • Report to work as scheduled, dressed in uniform and prepared for your duties.
  • Maintain professional relationships with all team members.
  • Adhere to checklists and standard operating procedures.
  • Keep your work area safe, clean, organized, and well-stocked.
  • Perform assigned tasks efficiently.
  • Possess comprehensive knowledge of menus, recipes, and relevant information.
  • Continuously enhance your understanding of food, beverages, and other services.
  • Ensure that guests enjoy a positive and memorable experience.
  • Be responsible for sanitation, organization, and proper food handling practices.
  • Prepare your work area for opening, mid-shift, or closing in line with company standards.
  • Punch in on time, fully dressed in uniform, and ready to begin your shift.

Qualifications:
  • Must be at least 21 years of age.
  • Possess a valid state alcohol serving permit.
  • Ability to work flexible shifts, including weekends and holidays.
  • Capable of lifting and carrying up to 40 pounds.
  • Willingness to maintain a proper uniform as required.
  • Ability to stand, walk, lift, and bend for extended periods.
  • Demonstrate competency as outlined in the training program.
  • Exhibit excellent interpersonal skills and a friendly personality.
  • Be a team player with a strong work ethic.
  • Display honesty and integrity in all interactions.