Receptionist (Concierge) - Ambassador

**Job Summary:**

The Villageswindcrest is seeking a highly skilled and experienced Receptionist (Concierge) to serve as an ambassador for our community. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.

**Key Responsibilities:**

• Provide a positive first impression to all visitors and residents
• Answer and screen incoming telephone calls in a courteous and professional manner
• Greet visitors and residents in a friendly and professional manner
• Screen and require visitors to sign in at the reception desk
• Notify residents of visitors and instruct them according to their instructions
• Receive and process incoming mail
• Accept and process outgoing mail and packages
• Perform various clerical duties, including typing, copying, and ordering office supplies
• Maintain and update emergency phone number logs and emergency contact information
• Assist managers with various administrative tasks
• Page staff as necessary
• Take RSVPs for special functions
• Oversee sign-up for scheduled transportation
• Perform other duties as necessary, including light housekeeping tasks

**Requirements:**

• High school diploma required
• Excellent interpersonal relations skills and ability to relate to a variety of people and personalities
• Considerable initiative and judgment
• Word-processing and clerical skills
• Ability to work flexible hours and participate in holiday activities

**Working Conditions:**

• Physically able to bend and reach
• Physically able to sit for extended periods of time

**Benefits:**

• Medical, dental, and vision benefits
• Company-paid life insurance and voluntary disability
• Paid time off and holidays
• 401(k) retirement savings plan