Shipping and Customer Care Specialist

3 days ago


Frankfort Springs, Pennsylvania, United States HARDWARE GENERAL INC Full time
Job Title: Shipping and Customer Care Specialist

The UPS Store in Pittsboro seeks a detail-oriented and customer-focused Shipping and Customer Care Specialist to join our team. In this role, you will be responsible for providing top-notch customer service, handling shipments, and maintaining a high level of organization.

Key Responsibilities:
  • Assist customers with shipping, packing, and tracking packages
  • Operate printing and copying equipment to fulfill customer orders
  • Manage mailbox services, including sorting and distributing mail
  • Maintain a clean and organized workspace, ensuring a professional appearance of the store
  • Handle customer inquiries and resolve issues efficiently

Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service or shipping role is preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Familiarity with shipping procedures and equipment is a plus
  • Proficiency in using computer systems and basic software
  • Must be Local or within 15-20 Mins driving distance to this location

What We Offer:

  • A collaborative and supportive work environment
  • Training and development opportunities to enhance your skills
  • Competitive compensation with opportunities for growth ($40,000 - $50,000 per year)
  • 401K benefits with employer match
  • Employee discounts on main anchor store.
  • A chance to be part of a local business that values its employees and community


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