Field Engineering Specialist

4 weeks ago

MO United States Roche Holdings Inc. Full time

At Roche, we're committed to advancing healthcare through innovation and diversity. As a Field Engineering Specialist, you'll play a crucial role in providing exceptional support to our customers in the Kansas City area. Your expertise in technical repair and problem-solving will help us deliver high-quality products and services that improve people's lives.

The Opportunity:

  • Showcase your technical skills in repairing and maintaining Roche products.
  • Provide routine technical support and on-site service to laboratory customers.
  • Diagnose and resolve mechanical, hardware, software, and system failures.
  • Document all activities and contribute to quality improvement.

This is a field-based role, and you'll be working in the Kansas City metro area, covering parts of Missouri and Kansas. Ideal candidates should be able to travel up to 30% of the time, with some overnight stays required.

Requirements:

  • High school diploma and 2 years of technical school or equivalent military training or work experience.
  • 5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking.
  • Successfully training or certification as defined by RD Services Leadership and policy.
  • Ability to travel, including some overnight travel, is required.

Preferred Qualifications:

  • 8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience.
  • Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry.
  • Ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships.

Relocation benefits are available for this job posting.

The expected salary range for this position based on the primary location of Missouri is $66,000 - $90,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

This position also qualifies for the benefits detailed at the link provided below.

Benefits

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity, and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools, and services that help in the prevention, diagnosis, and management of diseases like HPV, HIV, hepatitis, and diabetes, as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals, and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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