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Restaurant Host

2 months ago

Scott Air Force Base, Illinois, United States Golden Corral Full time

Key Responsibilities:

As a Customer Service Representative at Golden Corral, you will be responsible for providing exceptional service to our guests. This includes greeting them warmly, offering a personalized invitation to return, and ensuring their dining experience is memorable.

Guest Service:

  • Greet guests as they enter the restaurant and offer assistance as needed.
  • Process GC On the Go To-Go orders efficiently and accurately.
  • Handle payments with professionalism and courtesy.
  • Know and follow position responsibilities related to just-in-time delivery.
  • Be knowledgeable about the menu, prices, and buffet offerings.

Cleanliness and Organization:

  • Maintain a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas.
  • Ensure the buffet is set up properly and labels are correct.
  • Clean all buffets and surrounding areas, adhering to local health department laws.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

Additional Requirements:

Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position. The franchisee will make all decisions regarding applications for this position.