Massage Therapist Assistant

1 week ago


Ankeny, Iowa, United States Massage Envy Full time

Welcome to Massage Envy Ankeny

We're committed to creating a supportive and inclusive work environment where our team members can grow and thrive. As a Sales and Customer Service Associate, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and promoting the benefits of total body care.

Compensation & Perks

Our compensation package includes a competitive hourly rate of $14.00, plus bonuses and commissions. We also offer employer-paid healthcare, matching 401(k), paid time off, and employee referral bonuses. In addition, you'll enjoy a free massage, skincare, or stretch service each month, as well as 40% off all products.

Responsibilities

Your key responsibilities will include:

  • Providing personalized service to each client to ensure they feel valued and understood.
  • Promoting the benefits of total body care by educating clients on new services and recommending homecare products.
  • Scheduling appointments, answering phone calls, responding to emails, and addressing client inquiries.

Qualifications

To succeed in this role, you'll need:

  • A high school diploma (or equivalent) and previous retail or sales experience.
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask.
  • Excellent people skills, with the ability to establish positive relationships with clients.
  • A general knowledge of massage and skin care services, as well as an understanding of the importance of total body care.


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