Massage Therapist Assistant
1 week ago
Welcome to Massage Envy Ankeny
We're committed to creating a supportive and inclusive work environment where our team members can grow and thrive. As a Sales and Customer Service Associate, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and promoting the benefits of total body care.
Compensation & Perks
Our compensation package includes a competitive hourly rate of $14.00, plus bonuses and commissions. We also offer employer-paid healthcare, matching 401(k), paid time off, and employee referral bonuses. In addition, you'll enjoy a free massage, skincare, or stretch service each month, as well as 40% off all products.
Responsibilities
Your key responsibilities will include:
- Providing personalized service to each client to ensure they feel valued and understood.
- Promoting the benefits of total body care by educating clients on new services and recommending homecare products.
- Scheduling appointments, answering phone calls, responding to emails, and addressing client inquiries.
Qualifications
To succeed in this role, you'll need:
- A high school diploma (or equivalent) and previous retail or sales experience.
- Critical thinking skills, excellent math and computer skills, and the ability to multitask.
- Excellent people skills, with the ability to establish positive relationships with clients.
- A general knowledge of massage and skin care services, as well as an understanding of the importance of total body care.
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