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Community Engagement Coordinator

2 months ago

Oakland, California, United States Oakstop Full time
Position Overview

Empower Your Community Through Your Career

Oakstop is a dynamic social enterprise leveraging commercial real estate to foster economic growth and community empowerment by offering collaborative workspaces, event venues, and creative environments for entrepreneurs, artists, and underrepresented communities.

An Exceptional Opportunity to Join a Purpose-Driven Organization in Oakland

As we continue to grow rapidly, we are looking for a Community Engagement Coordinator to help us navigate this exciting phase. Collaborating closely with our Member Services Team, the Community Engagement Coordinator will be pivotal in ensuring the success of our shared workspace model, contributing to daily operations and maintaining a productive and welcoming environment. This role also involves managing reception duties, conducting tours, and facilitating the sales of workspace memberships and event spaces.

The ideal candidate will have a background in co-working environments, corporate settings, or customer service. They should be adept at engaging with a diverse range of individuals daily and thrive in a fast-paced, collaborative atmosphere. A personal connection to Oakland is highly valued, as our mission is deeply intertwined with the local community.

Work Schedule

  • This is a full-time, non-exempt role.
  • Flexibility is required, with potential weekend and evening hours.

Compensation Package

  • Hourly wage ranges from $23 to $30, based on experience.

Employee Benefits

  • Comprehensive Medical/Dental/Vision Insurance
  • Generous Vacation and Holiday Policy
  • 50% Discount on Meeting/Event Space Rentals
  • Engaging community events, concerts, art showcases, and team-building activities

Key Responsibilities

  • Oversee sales of community spaces and private offices
  • Address technical issues related to audio and video equipment
  • Prepare private offices and co-working areas for potential clients
  • Communicate property issues and damages to facilities management
  • Ensure daily access for members and staff to the building
  • Draft legal documents for private office sales
  • Manage all mail-related tasks
  • Deliver outstanding customer service during client interactions
  • Maintain accurate bookkeeping records and spreadsheets
  • Coordinate payment plans with previous clients
  • Ensure accurate recording of customer payments
  • Update client accounts with payment and contact information
  • Negotiate contracts with prospective clients and explain membership options
  • Maintain cleanliness and organization of co-working spaces

Minimum Qualifications

  • High School Diploma or equivalent; a bachelor's degree is advantageous
  • Experience in office management, reception, or customer service roles
  • Outgoing personality; comfortable engaging with diverse individuals while managing daily tasks professionally
  • Experience with a variety of cultural and professional backgrounds
  • Strong communication skills in person, over the phone, and via email
  • Basic proficiency in G Suite, spreadsheets, and calendar management
  • Ability to lift up to 50 pounds and travel between locations
  • Willingness to work occasional evenings and weekends as necessary
  • Ability to leverage an existing network in support of Oakstop's initiatives

Additional Preferred Qualifications

  • Established relationships within the Oakland community
  • Background in arts, digital media, or creative fields
  • Fluency in multiple languages
  • Experience in music, theater, or performance settings
  • Familiarity with social enterprises and startups
  • Proficiency in sales software such as Liquidspace, Tripleseat, and Peerspace

Oakstop is dedicated to community engagement and welcomes applicants from all backgrounds.

No phone calls or recruitment agencies, please.