Business Operations Specialist

5 days ago


Fort Mill, South Carolina, United States Domtar Full time

At Domtar, we deliver high-quality and cost-effective products to customers worldwide. Our 14,000-strong workforce is comprised of talented individuals who drive our business forward.

Job Description

The Business Analyst will oversee the identification and definition of key performance indicators, metrics, and business intelligence reports required to support multiple corporate functions and business partners. This role involves working with leadership and the business to develop necessary tools to track performance against identified metrics to make informed decisions.

Responsibilities
  • Collections, analyzes, and visualizes various sales and profitability data for Iconex; may also support Pulp, Paper, and Packaging.
  • Extracts and cleans data from multiple sources to load into a centralized location.
  • Develops and maintains SSIS and SSRS tools to make data accessible.
  • Analyzes data in a timely manner to identify trends, patterns, and insights.
  • Creates detailed business analysis and visuals outlining problems, opportunities, and solutions.
  • Regularly monitors performance against goals and reports out to various business partners.
  • Participates in other business-related activities such as forecasting and budgeting.
Required Skills and Qualifications
  • Strong analytical skills with attention to detail and accuracy.
  • Project management skills including ability to coordinate with multiple stakeholders.
  • Strong verbal and written communication skills to interact with stakeholders and team members.
  • Strong interpersonal skills and ability to collaborate.
  • Advanced Power BI skills with knowledge of DAX.
  • Advanced knowledge of Microsoft SQL Server; SSRS & SSIS.
  • Advanced Excel capabilities.


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