Retail Merchandise Supervisor
7 days ago
We are seeking a Full-Time General Merchandise Lead to join our team in Medina, OH. As a key member of our store operations team, you will partner with the Department Team Leader to provide direction related to operations, processes, and conditions of the department. You will motivate team members in the day-to-day operation of the department, set an example by modeling exceptional customer experience, and help achieve department goals and influence peers to create a continued winning strategy.
The ideal candidate will have a passion for customer service and engagement, excellent verbal and written communication skills, retail or other customer service experience, creative thinking skills, ability to influence others, and a positive attitude towards building strong relationships with customers and fellow team members. In addition, you should be able to lift, carry, push, pull, bend, and twist while handling product. If you are a motivated individual who is passionate about delivering an exceptional customer experience and contributing to the success of our team, we would love to hear from you.
Responsibilities:
- Provide direction related to operations, processes, and conditions of their area.
- Plan, guide, and empower team members in the day-to-day operation of the department.
- Set an example for those in their department by modeling exceptional customer experience.
- Possess the ability to help achieve department goals and influence their peers to create a continued winning strategy.
- Engage peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience.
- Communicate with team members and assign daily work tasks.
- Mentor and coach other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
- Support training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
- Work with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales, and profitability.
- Ensure freshness of products by closely monitoring execution of rotation and dating policies.
- Guide the team in compliance with food safety standards and regulations and work in a safe manner aligning to 200% accountability.
- Lead team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
- Create an environment that supports the Meijer culture, including valuing diversity, equity, and inclusion.
- Operate a register and cash handling when needed.
- Operate powered equipment, where applicable.
- Participate in period end inventories, where applicable, to help achieve goals.
- May be required to act in lead capacity in other departments throughout the store.
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