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Program Oversight Supervisor

2 months ago

Arden, United States Thompson Child & Family Focus Full time
Position Overview

Thompson Child & Family Focus is seeking dedicated and compassionate professionals who are passionate about enhancing the lives of children and families through therapeutic and educational services.

Benefits for Full-Time Employees:

  • Three weeks of paid time off (PTO) in the first year, plus ten paid holidays.
  • Comprehensive health, dental, and vision insurance options.
  • Short-term and long-term disability insurance.
  • Life insurance coverage.
  • 401K matching program.
  • Education reimbursement opportunities.
  • Paid time off for community volunteer work.
  • Free Employee Assistance Program (EAP) services.
  • Mileage reimbursement for work-related travel.
  • Numerous opportunities for professional growth.
  • Provision of an iPhone and laptop for eligible positions.
  • Clinical supervision reimbursement for qualifying roles.

Compensation: $60,000 - $75,000 annually.

Key Responsibilities

The Program Supervisor will oversee the daily operations and performance of the Thompson Placement Stability Unit (TPSU). This role involves leading a team dedicated to supporting youth in the custody of the Department of Social Services (DSS) who face challenges related to placement stability.

Primary Duties Include:

  • Providing proactive coaching and feedback to promote the professional development of team members.
  • Establishing program objectives, defining roles, and prioritizing tasks for the team.
  • Ensuring effective communication across all levels to meet program needs.
  • Recruiting and selecting high-quality candidates for program staff.
  • Conducting thorough performance assessments of team members.
  • Addressing performance issues and making necessary personnel changes.
  • Fostering a collaborative and trusting work environment.
  • Ensuring compliance with the agency's Continuous Quality Improvement (CQI) process.
  • Maintaining adherence to internal and external standards for documentation and service delivery.
  • Acting as a role model for professionalism and teamwork within the organization.
  • Responding to client and guardian concerns effectively.
  • Serving as a liaison between Thompson, DSS, and other key stakeholders.
  • Delivering services in accordance with the TPSU four-phase model.
  • Providing a comprehensive suite of services, including 24/7 on-call support.
Leadership Values and Skills

Successful leaders in this role will prioritize:

  • Achieving results through the success of their team.
  • Demonstrating integrity and professionalism at all times.
  • Focusing on annual planning, performance management, and team development.

Qualifications:

Applicants must possess a valid Driver's License and meet any necessary credentialing and licensing standards. A Master's degree is required, along with residency within a specified radius to facilitate meetings with staff and stakeholders. Supervisory experience is preferred.

Minimum Qualifications Include:

  • A minimum of three years of experience in Child Welfare or a related Human Services field.
  • A Master's degree with active licensure in North Carolina as an LMFT, LPA, LCSW, or Licensed Psychologist.
  • Experience in leadership or management roles, including project management or training.
  • Demonstrated potential for growth and development as a leader, with relevant experience working with children and families.

Thompson Child & Family Focus is committed to fostering a diverse and inclusive workplace.