Valet Parking Attendant
4 weeks ago
Job Location: Orlando, FL
Position Type: Full-time and Part-time
Education Level: None
Travel Percentage: None
Job Shift: All Shifts
Job Category: Customer Service
Job DescriptionWe are seeking a highly motivated and customer-focused Valet Parking Attendant to join our team at Parking Management Company (PMC). As a Valet Parking Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:- Guest Arrival and Departure: Greet guests with warmth and professionalism, assist with check-in and check-out, and provide information about hotel amenities.
- Luggage Assistance: Safely handle guests' luggage, transport it to and from rooms promptly, and offer assistance with carrying luggage.
- Valet Parking: Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
- Guest Services: Provide information about hotel facilities, services, and local attractions, respond to guest inquiries and requests promptly and professionally.
- Communication: Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
- Safety and Security: Monitor the entrance area for any suspicious activity, report concerns promptly, and adhere to safety and security procedures.
- Minimum 18 years of age.
- Customer service experience.
- Valid driver's license.
- Ability to pass a background check and motor vehicle record (MVR) check.
- Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
- Preferred, but not required: ability to drive a standard (stick-shift) vehicle.
- Ability to use personal cell phone for work purposes.
- Customer-focused mindset with a commitment to providing exceptional service.
- Physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
- Flexibility to work varied shifts, including weekends and holidays.
- Competitive Pay + Tips: Competitive hourly wage ranging from $14 to $20+ (Average rate of base pay, plus tips and potential bonuses).
- Benefits that Matter: Opportunities for professional development and advancement within the company, growth opportunities, flexible schedules, comprehensive training programs, and ongoing support.
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