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Guest Services Team Member

2 weeks ago


Carmel, Indiana, United States Residence Inn Carmel Full time
About the Job

We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Residence Inn Carmel. This role is perfect for someone who is passionate about delivering exceptional guest experiences and has a strong work ethic.

As a Guest Services Representative, you will be responsible for registering guests, making and modifying reservations, and providing attentive and courteous service to all guests throughout their stay. You will also be required to handle requests for information, mail, and messages in an efficient and courteous manner.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work well under pressure. They should also be familiar with hospitality terminology and have knowledge of local area attractions and events.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and employee assistance program.