Sales and Customer Support Specialist

7 days ago


Rockwood, Michigan, United States Factory Direct Marine & RV - TN Full time
Job Overview

This is a full-time role that requires strong communication skills and the ability to work in a fast-paced environment. As a representative, you will be responsible for providing exceptional customer service and selling products through various channels.

Responsibilities:
  • Engage with customers via phone, email, and text to discuss product information and resolve inquiries.
  • Develop and send targeted promotional campaigns to increase sales and revenue.
  • Analyze customer feedback and use the insights to improve the overall sales experience.
  • Effectively manage inventory levels across multiple platforms, including eBay, Amazon, and social media, and handle customer inquiries related to these platforms.
Requirements:
  • A minimum of 1-2 years of experience in BDC or sales is preferred, but not required.
  • Excellent proficiency in computer software, the internet, and CRM systems is mandatory.
Compensation and Benefits:
  • $45,000 - $55,000 per year
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401k plan with company match
  • Paid time off and holidays
About Our Company

At Factory Direct Marine & RV, we value honesty and transparency above all else. We take the security and protection of our employees' personal information very seriously and strive to maintain a safe working environment.

We do not solicit financial information or payments during the hiring process. If you receive an email claiming to offer employment with us, please verify its authenticity before responding.

We recommend exercising caution when dealing with potential scams and never providing sensitive information over email or phone. Contact our Talent Acquisition team directly if you suspect any suspicious activity.



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