Room Service Attendant
3 weeks ago
White Lodging is a leading hospitality company that develops and operates premium-brand hotels, rooftop bars, and restaurants in top cities. We're committed to creating an exceptional guest experience and a positive work environment for our associates.
As a Room Service Server, you'll play a vital role in delivering exceptional service to our guests. You'll be responsible for stocking, setting up, and delivering food and beverage orders to guest rooms, while also anticipating guest needs and providing personalized service.
Responsibilities:- Stock, set up, and deliver food and beverage orders to guest rooms
- Anticipate guest needs and provide personalized service
- Retrieve food and beverage trays from floors to maintain a neat and sanitary appearance
- Be knowledgeable about all hotel services and menu items, and accurately answer guest questions
- Be an ambassador for our establishment by maintaining a neat and professional personal appearance
- Listen to and respond to customer needs, issues, or concerns to ensure a quality experience for all guests
- Perform other duties as assigned
- A passion for service with a positive, can-do attitude
- A team-player mindset
- Ability to handle high volume and work under pressure
- Excellent communication and listening skills
- Previous experience preferred, but not required
- High school diploma or GED preferred
- The ability to stand for long periods of time
- DailyPay option
- Day 1 Medical, Dental, and Vision insurance
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
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