Parts Sales Associate

3 weeks ago


San Francisco, California, United States TEC Equipment Full time
Company Overview

Tec Equipment, headquartered in Portland, Oregon, is a leading provider of heavy-duty trucks, Hino and Isuzu medium-duty trucks, Wabash trailers, and Cottrell auto transport trailers. With over 30 locations across the western United States, Tec Equipment serves thousands of customers in Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa, and South Dakota.

About This Role

We are seeking an experienced Parts Counter Sales Associate to join our team at one of our locations. In this role, you will be responsible for selling parts to customers, finding new opportunities for sales by understanding customer challenges and needs, and creating valued customer relationships. You will work closely with our Service Department and Warehouse to ensure seamless interactions between departments.

Key Responsibilities
  • Assist service technicians in selecting parts needed for repairs and maintain a constant flow of parts to the service department.
  • Provide exceptional customer service, answering phone calls before three rings and providing price quotes and other requested information.
  • Safely pull purchased parts from stock and determine availability of parts that are not in stock, submitting emergency orders as needed.
  • Set up orders for daily shipment, delivery, and/or pick-up, and notify shop foremen and customers when ordered parts arrive.
Requirements
  • Prior customer service experience and at least 3 years of experience in truck and/or automotive parts counter sales.
  • Experience with Hino/Isuzu, box truck, trailer, or aftermarket parts preferred.
  • Valid driver's license and ability to meet insurance requirements.
  • Forklift experience and ability to become forklift certified by Tec Equipment preferred.
  • Ability to maintain predictable and reliable attendance and work in a safe and alert manner.
Benefits
  • A competitive salary range of $27.58 - $36.04 per hour.
  • A comprehensive benefits package including health, wellness, and retirement benefits.
  • Choice of two medical plan options, dental plans, vision care, and life insurance.
  • A 401(k) retirement savings plan with company contribution.
  • Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick leave.


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