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Clinical Operations Specialist

2 months ago

Sterling Heights, Michigan, United States Centurion Health Full time

Centurion Health is a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and community mental health centers across the nation.

We are seeking a full-time Clinical Operations Specialist to join our Corporate Clinical Operations team. This role requires 50% travel.

Responsibilities
  • Provide expert consultation, guidance, problem-solving, and resolutions for field operations in collaboration with the Clinical Operations team.
  • Support program evaluation, accreditation preparation/maintenance, and monitoring of service delivery to ensure clinically appropriate care that aligns with contractual requirements and NCCHC/ACA standards.
  • Deliver onsite or remote staff training, support, and/or consultation to address identified areas for improvement in service delivery and accreditation readiness.
  • Contribute to the development or revision of company model policies, procedures, protocols, continuous quality improvement (CQI) tools including corrective action plans, clinical documentation tools and templates, and staff training related to service delivery.
  • Support the implementation of new correctional healthcare/behavioral health programs.
  • Assist with electronic health record (EHR) implementation or refinement as needed.
Qualifications
  • Bachelor's or Master's degree in a healthcare/behavioral health related field, active nursing license, or health service administrator experience.
  • Active State license in a clinical field.
  • Three years of clinical/administrative experience, preferably within a correctional environment.
  • Strong interpersonal skills with the ability to effectively interact with various levels of management, clinical, and administrative staff in a correctional setting.
  • Ability to work independently and efficiently without direct onsite supervision.
  • Successful completion of a background investigation and agency security clearance where applicable.
  • CCHP, CCHP-RN, CCHP-MH, or CCHP-A certification is highly preferred.