Customer Service Representative PT 10a-6pm

3 days ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
About the Role

We are looking for part-time Customer Service Representatives to join our team at Tim Hortons in Grand Island, NY.

As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and inviting dining room, and ensuring coffee and products are always fresh and accurate.

You will work in a fast-paced environment with a sense of urgency, processing orders efficiently and effectively while adhering to all operational standards and guidelines.

In addition, you will communicate showcase and product needs, monitor and record temperatures of required products, and maintain a high level of cleanliness and organization throughout the front counter and drive-thru area.

To succeed in this role, you must have excellent customer service skills, a welcoming attitude, and strong communication skills.

Key Responsibilities:

  • Maintain a clean and inviting dining room
  • Ensure coffee and products are always fresh and accurate
  • Deliver exceptional customer service
  • Adhere to all operational standards and guidelines

Estimated Salary: $15 - $20 per hour based on location and experience.



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