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Security Dispatcher

1 month ago

Tustin, California, United States Defense International Corporat Full time
Job Summary

We are seeking a reliable and skilled Dispatcher to join our team at Defense International Corporat. As a Dispatcher, you will serve as a communication point for emergency and non-emergency calls, receiving requests, transmitting messages, and tracking vehicles. The ideal candidate must possess excellent communication skills, remain calm and composed in emergency situations, and be able to multitask with little supervision.

Key Responsibilities
  • Receive and record emergency and non-emergency calls
  • Address problems and requests by transmitting information or providing solutions
  • Dispatch orders for products or deliveries
  • Prioritize calls according to urgency and importance
  • Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about orders, traffic, obstacles, and requirements
  • Enter data in the computer system and maintain logs and records of calls, activities, and other information
Requirements
  • Proven experience as a dispatcher or relevant position
  • Tech-savvy with knowledge of relevant methods (CAD)
  • Fast typing with experience in data entry
  • Knowledge of procedures and guidelines for emergency situations
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgment and critical thinking
  • High school diploma