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Retail Sales Specialist

2 months ago

Silverdale, Washington, United States Navy Exchange Full time
Position Overview:

Become a part of a mission-driven retail environment where your contributions matter. We are a premier retailer dedicated to serving active duty and retired military personnel along with their families.

Role Summary:
As a Sales Consultant, you will represent our brand and uphold our commitment to exceptional customer service. Your role will involve assisting customers in understanding their needs and promoting our products and services effectively.

We seek individuals who are eager to learn about our offerings and can communicate our mission in an educational and professional manner. A positive demeanor and a passion for helping others are essential for making a meaningful impact.

Key Responsibilities:

  • Customer Engagement:
    Actively connect with customers, understand their needs, and guide them to suitable merchandise. Provide information on promotions and events, ensuring an outstanding shopping experience.
  • Store Presentation:
    Maintain an organized and inviting store environment, ensuring that all merchandise is displayed attractively.
  • Sales Techniques:
    Utilize cross-selling and upselling strategies to enhance customer satisfaction. Stay informed about product features and current trends to provide knowledgeable recommendations.
  • Transaction Management:
    Efficiently handle sales transactions using a Point-of-Sale system, ensuring accurate cash handling and record-keeping.
  • Inventory Management:
    Oversee merchandise inventory processes, ensuring accuracy in product check-ins and ticketing.
  • Dependability:
    Adhere to your scheduled shifts and complete assigned tasks with diligence.

Qualifications:

  • Product Knowledge:
    Basic understanding of retail merchandise.
  • Experience:
    Prior retail experience is preferred but not mandatory.
  • Communication Skills:
    Strong interpersonal skills with the ability to effectively communicate with customers and team members.
  • Mathematical Skills:
    Ability to perform basic arithmetic operations.
  • Reasoning Ability:
    Capable of multitasking while remaining attentive to customer needs and adaptable to business requirements.

Physical Requirements:
This role involves frequent movement, standing for extended periods, and occasionally lifting up to 50 lbs. Work may be performed indoors or outdoors based on operational needs.

Additional Skills:
Enthusiastic and energetic individuals who are committed to delivering exceptional service are encouraged to apply.

Work Schedule:
Flexibility to work various shifts, including mornings, evenings, weekends, and holidays is required.