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Advanced Analytics MCS Account Manager

3 months ago

Chicago, Illinois, United States Crowe Full time

About the Role

This is an exciting opportunity to join Crowe's Advanced Analytics team as an Account Manager for our Microsoft Cloud Solutions Delivery Unit. As an Account Manager, you will be responsible for growing individual account commercial relationships through the deployment of our proprietary ERP, Digital Accounting, and Data Analytics solutions.

Key Responsibilities

  • Develop and maintain strong, long-term strategic client relationships
  • Originate, structure, negotiate, execute, and manage agreements to maximize Crowe shareholder and client value
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement to meet revenue and margin growth objectives
  • Forecast, track and report key account metrics and engagement status

Your Day-to-Day

  • Understand customers' diverse, specific business needs and apply product knowledge and industry best practice to meet those needs
  • Identify and develop new business through networking, and courtesy- and follow-up calls
  • Prepare and deliver customer presentations, articulately and confidently
  • Market and promote a portfolio of products literature through attending industry events

Requirements

  • Minimum 3 – 5 years of Account Manager relevant role experience, ideally with a software vendor and/or professional services practice
  • Demonstrated ability to identify client needs which align to service / software offerings and create message which demonstrates and quantifies offering value to client
  • Strong communication skills to deal with internal stakeholders, clients, and 3rd party partners (e.g., Microsoft)
  • Strong client management skills and the ability to work with customers to develop trust

About Crowe

Crowe is a leading professional services firm that values its people and offers a comprehensive benefits package. We are committed to nurturing talent in an inclusive culture that values diversity. If you are a passionate leader and team player with a drive to create client heroes, we encourage you to apply for this exciting opportunity.