Front Desk Supervisor

3 weeks ago


Ocoee, Florida, United States Aimbridge Hospitality Full time

Company Overview

Aimbridge Hospitality is a leading hospitality company that strives to deliver exceptional customer experiences. Our team members are passionate about providing warm and welcoming service to our guests, ensuring their stay with us is memorable and enjoyable.

Job Title

Night Auditor

Job Summary

We are seeking a highly skilled Night Auditor to join our front office team. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotel's front desk during the overnight shift. This includes registering guests, making reservations, and preparing daily reports. You will also balance transactions and conduct security walks to maintain a secure environment.

Key Responsibilities

  • Registration and Reservation Management: Register guests and make reservations in a timely and efficient manner.
  • Daily Reporting: Prepare and process daily reports, including revenue and transactional data.
  • Transaction Balancing: Balance transactions and reconcile any discrepancies.
  • Security Walks: Conduct security walks to ensure the safety and security of our guests and staff.
  • Record Keeping: Maintain accurate records and logs as required by company policies.

Requirements

  • Progressive Experience: At least 1 year of experience in a hotel or related field is required.
  • Education: A high school diploma or equivalent is necessary; college coursework in a related field is helpful.
  • Supervisory Experience: Previous supervisory responsibility is preferred.
  • Problem-Solving Skills: You must be able to work independently with minimal supervision and possess strong problem-solving skills.
  • Financial Knowledge: Familiarity with accounting principles and financial software is essential.

Estimated Salary Range

$45,000 - $55,000 per year, depending on location and experience.


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