Field Service Technician

3 weeks ago


Sussex, United States PepsiCo Full time
Job Title: Field Service Technician

PepsiCo is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, setting up, repairing, and maintaining vending, cooling, and/or fountain equipment at customer accounts.

Key Responsibilities:
  • Repair and perform preventative maintenance on marketing equipment
  • Unload and reload with products as necessary
  • Educate customers on basic equipment repair and upkeep procedures
  • Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply, and finding drains for units with ice
  • Prioritize and schedule service and PM calls to meet customer service windows
  • Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
  • Collect accurate and complete equipment and customer information
  • Remove old parts and replace with new parts
  • Maintain parts inventory on service truck
  • Establish positive relationship with contacts at service calls
  • After each call, complete paperwork on job and call in paperwork every two hours
  • Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
Requirements:
  • 18 years or older
  • 21 years or older if CDL Required
  • Valid CDL license with Non-Excepted Interstate Status (if applicable)
Helpful Experience:
  • Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
  • Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
  • Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
  • Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
  • Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
  • Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
  • Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Please view our Pay Transparency Statement



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