Retail Team Lead

4 weeks ago


Flint, Michigan, United States The ODP Corporation Full time
Job Description

The ODP Corporation is seeking a highly motivated and experienced Retail Team Lead to join our team. As a Retail Team Lead, you will be responsible for providing exceptional customer service, driving sales, and leading a team of associates to achieve sales goals.

Key Responsibilities:
  • Provide exceptional customer service and support to customers in a fast-paced retail environment.
  • Drive sales and meet or exceed sales goals through effective sales techniques and product knowledge.
  • Lead and motivate a team of associates to achieve sales goals and provide excellent customer service.
  • Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
  • Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
  • Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
  • Ensure compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
Requirements:
  • High School diploma or equivalent education preferred.
  • Minimum 1-3 years of experience in a related field.
  • Sales and/or Customer Service experience preferred.
  • Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Skilled in Customer Service and Print Services experience would be desired.
About The ODP Corporation:

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.


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