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Golf Cart Attendant
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As a distinguished leader and pioneer in the golf industry, American Golf is renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.
Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.
Job PurposeThe Cart/Range/Bag Attendant is responsible for delivering exceptional guest service while maintaining the quality of our daily golf operation. This role serves members and guests by ensuring the maintenance of golf cart and range conditions and attending to golf bags.
Responsibilities- Acknowledge and greet all members and guests, providing instruction on proper cart handling and loading of clubs onto golf carts as needed.
- Maintain golf cart fleet by performing duties including: washing or detailing the carts daily, stocking cart amenities, removing trash after each use, ensuring proper fuel or power to carts, inspecting each cart for mechanical problems as it is to be taken out, counting and securing all carts at closing, reporting all mechanical problems to a supervisor.
- Maintain the range in proper condition by performing duties including: ensuring an adequate level of range balls, collecting, cleaning or delivering balls, rotation of mats, ensuring functioning of lighting equipment, tee alignment, maintaining clean water in club cleaner and ball washer, trash removal, ensuring proper fuel and oil levels for tractor, greasing fittings, perimeter Golf ball picking, culling of cracked or damaged range balls.
- Provide customer service by fielding member or guest concerns and directing them to a supervisor.
- Perform routine maintenance on carts such as: changing flat tires, changing spark plugs, etc.
- Perform routine maintenance on range environment such as: changing or filling water in coolers on the course, emptying trash cans in work area, parking lot and clubhouse.
- Ensure continuity of customer service by training other cart attendants as requested.
- Implement and support all American Golf initiatives and programs as requested by management.
- The ability to operate the following equipment: golf cart, golf ball picker, ball washer, ball dispenser, pressure washer and golf cart jack.
- Excellent interpersonal communication and customer service skills are required for this position.
- Valid driver's license required.
- Education in golf or related field is preferred.
