Restaurant Operations Manager

2 weeks ago


Hammond, Louisiana, United States Off The Hook Restaurants Full time
About the Role:

We are seeking an experienced Assistant General Manager to join our team at Off The Hook Restaurants. As a key member of our management team, you will play a vital role in overseeing daily operations and ensuring the smooth functioning of our business.

Key Responsibilities:
  • Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
  • Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
  • Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
  • Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
  • Foster a positive work environment by promoting teamwork, professional development, and team engagement.
  • Act as a liaison between team and management, facilitating communication and resolving issues promptly.
  • Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
  • Maintain awareness of market trends, industry developments, and competitor activities to recommend strategies to stay competitive.
Requirements for Success:
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
  • Able to work a variety of shifts including days, evening, and weekends and travel as needed for work-related functions and training.
  • Must be ServSafe certified or willing to obtain certification.
  • 2+ years of restaurant or retail management experience.
  • New restaurant opening experience preferred.
  • Must be 18 years of age or older.
  • High school diploma or equivalent required, some college preferred.
  • Possess a valid driver's license.
Benefits:
  • Weekly pay.
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

Off The Hook Restaurants is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.



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