Telecommunications Network Specialist

**Job Title:** Telecommunications Network Specialist

Estimated Salary:$85,000 - $110,000 per year

Location:Flowood, MS

The Telecommunications Network Specialist is a critical role at Think Anew, where we serve Long Term Care and Senior Living organizations. As a Field Engineer, you will be responsible for establishing and maintaining network performance by building configurations and connections; troubleshooting network problems. This position requires excellent customer service skills, as you will be the face of our company while onsite.

Key Responsibilities:

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Installing, removing, or swapping equipment.
• Work onsite at client location to implement voice and network equipment.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• Assist with Disaster Recovery operations.
• Work in a 24/7 shift environment.

Requirements:

• Understanding of the OSI networking model.
• Network Monitoring experience.
• Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity.
• Firewall experience.
• Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP.
• Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS.
• Experience with Cisco or Ubiquiti routers, switches and wireless access points.
• Experience with Cisco or Grandstream VoIP systems.
• Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc.
• Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required.
• In-depth knowledge of Microsoft Windows Server (2003-2019) running on 32-bit and 64-bit hardware.
• Knowledge of Windows Server (2003-2019) administration required; for example, file and share permissions, user administration, security, networking and storage administration.
• Intermediate server and LAN administration experience.
• Perform systems backups and recovery procedures.
• Perform routine maintenance and upgrades for IT infrastructure.
• Configure applications: SharePoint a plus.
• Develop, document and maintain standard operating procedures and configuration.
• Web servers (such as Apache HTTPD).
• Fundamental knowledge of Azure and Office 365.
• Clearing server error logs and reporting any failures.
• Fundamental knowledge of ASP.NET.
• Install, de-commission and document hardware and software requests as needed.
• VMware knowledge.
• Experience with load balancer products.
• Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware.
• Windows through to version 10 on workstations and laptops.
• Up to 50-80% travel.

Preferred Certifications:

• Microsoft Certifications (MCP, MCSE, MCSA).
• Accredited College Degree in related field or 3-5 Years' Cisco or Ubiquiti Switching/Routing and Network Administration related experience.