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Senior Site Reliability Engineer

2 months ago

Bloomington, Illinois, United States Steampunk Full time
About the Role

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Steampunk. As a key member of our infrastructure team, you will be responsible for ensuring the reliability, availability, and performance of our cloud-based systems and services.

Key Responsibilities
  • Conduct in-depth analyses of infrastructure to identify areas for improvement in terms of performance, scalability, and resource utilization.
  • Collaborate with development and operations teams to implement enhancements, utilizing software engineering and/or infrastructure-as-code principles to streamline deployment processes and ensure consistency across environments.
  • Define and implement key reliability metrics, service-level objectives (SLOs), and service-level indicators (SLIs) to measure and report on the health of our systems.
  • Establish monitoring and alerting mechanisms to proactively identify potential issues before they impact users.
  • Design and implement automation tools to reduce manual toil, streamline repetitive tasks, and enhance overall operational efficiency.
  • Collaborate with software development teams to optimize the performance and resilience of services through code improvements, architectural enhancements, and performance tuning.
  • Collaborate with infrastructure teams to forecast capacity requirements, ensuring our systems can seamlessly scale to meet growing user demands.
  • Work closely with development teams to embed reliability best practices into the software development process.
  • Provide mentorship and training to cross-functional teams on SRE principles, encouraging a shared responsibility for the reliability of our services.
  • Lead the development and implementation of incident response procedures, ensuring timely and effective resolution of issues to minimize impact on users.
Requirements
  • Master's degree and 8 years of experience; OR Bachelor's degree and 10 years of IT experience.
  • Eligible to obtain and maintain a government security clearance.
  • Knowledge and experience with Agile and DevSecOps methodologies.
  • Experience in system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/Data Base Management System (DBMS) and middleware.
  • Experience with the following software/tools: Source code and binary repository products and techniques (GitHub, GitLab, BitBucket, Artifactory, Nexus, etc.), Infrastructure and Cloud Management tools such as AWS CloudWatch, Log Management and Analysis tools such as Splunk, Automation and Configuration Management tools such as Terraform or Puppet.
Preferred Qualifications
  • Knowledge and experience with NewRelic and/or other AIOps platforms.
  • Have programming skills - Javascript, Ruby and/or Go.
  • Experience with Nginx, HAProxy, Docker, Kubernetes or similar technologies.
  • Experience with messaging systems, collaboration software, application-based Firewall and Proxy server(s), and operating systems.
  • Experience with Linux and Windows operating systems, along with Scripting tools and techniques such as Bash, CSH, KSH, ZSH, etc. and/or Powershell.
  • Experience with Monitoring and Alerting tools such as Prometheus, Grafana and Datadog.
About Steampunk

Steampunk is a change agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.

We are an employee-owned company, focusing on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth.