Machinery Maintenance Technician

3 weeks ago


Cranberry Isles, Maine, United States CANNON USA, INC. Full time

Cannon USA, Inc. is a world-leading manufacturer of polyurethane equipment, with a presence in 40 countries and over 1,300 employees worldwide. We are committed to delivering high-quality solutions to our customers across various industries, including automotive, aerospace, appliances, building and construction, furniture, medical, and electronics.

We are seeking a highly skilled Machinery Maintenance Technician to join our team in the United States. As a key member of our field service team, you will be responsible for providing technical support and maintenance services to customers across various industries.

The ideal candidate will have a strong background in mechanical repairs and a passion for troubleshooting complex equipment issues. With a focus on delivering exceptional customer service, you will work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.

We are offering a competitive salary of $75,000 - $95,000 per year, based on experience. If you are a motivated and detail-oriented individual with a talent for fixing things, we encourage you to apply for this exciting opportunity.

Job Description:

  • Mechanical repairs to equipment
  • Makes field service calls for new product start-up and equipment repairs
  • Responds to customer inquiries via phone, online networks, and in-person
  • Communicates with customers to troubleshoot and help them understand how to use the product properly
  • Handles customer problems that arise from the use of the product
  • Handles requests for replacing defective parts
  • Communicates with programmers and engineers regarding system and machine issues and follows up to ensure fixes are received and tested
  • Completes, maintains, and processes pertinent paperwork and records
  • Assists in final testing of new products and conformance to quality requirements
  • Travel is involved

Required Skills and Qualifications:

  • Technical degree preferred with 2-3 years related experience in a similar industry or equivalent experience and training
  • Good verbal communication skills
  • Written reports are essential to job performance
  • Higher-level commensurate with technical evaluation used in troubleshooting
  • Good deductive reasoning skills applied to cause and effect of mechanical and electrical functions


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