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Assistant Branch Manager
2 months ago
We are seeking a highly skilled and experienced Branch Manager Assistant to join our team at CFG BANK. As a key member of our branch operations team, you will play a critical role in ensuring the efficient and effective management of our branch operations.
Key Responsibilities- Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Branch Operations: Assist the Branch Manager in the day-to-day operations of the branch, including supervising staff, managing cash handling, and maintaining accurate records.
- Team Leadership: Lead and motivate a team of branch staff, providing guidance and support to ensure they are equipped to provide excellent customer service and meet their performance goals.
- Compliance: Ensure that all branch operations are conducted in compliance with CFG BANK's policies and procedures, as well as relevant laws and regulations.
- Process Improvement: Identify opportunities for process improvement and implement changes to enhance the efficiency and effectiveness of branch operations.
- Experience: 2-3 years of experience in a banking or financial services environment, with a strong background in branch operations and customer service.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and management. Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
As a Branch Manager Assistant at CFG BANK, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
