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Director of Engineering Operations

2 months ago


Minneapolis, Minnesota, United States Great Wolf Lodge Full time

Job Summary:

The Assistant Director of Engineering at Great Wolf Lodge is responsible for overseeing the maintenance operations and physical condition of the facility to ensure the highest quality standards of guest satisfaction within the allotted budget.

Key Responsibilities:

  • Meet maintenance operational standards by contributing maintenance information to strategic plans and reviewing; implementing production, productivity, quality, and customer-service standards; resolving problems.
  • Evaluate the functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements.
  • Maintain the function and reliability of facility systems and associated equipment by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
  • Improve the function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions.
  • Perform supervisory responsibilities by selecting, training, scheduling, coaching, and counseling with disciplinary measures, as necessary.
  • Evaluate the performance of the team and recommend compensation actions.
  • Maintain a safe and healthy work environment by following standards and procedures; complying with legal codes and regulations.
  • Update job knowledge by participating in educational opportunities, staying up to date with the industry.

Requirements:

  • Associate's degree or equivalent experience.
  • 5+ years of experience with hands-on equipment maintenance; must include experience with solving electronics failures, using tools such as test clips for device packages along with grabbers, SMD tweezers, probes, and insertion/extraction tools.
  • 3+ years of experience with supervising work for a team of technically skilled individuals.

Preferred Qualifications:

  • Plumbing License, Certified Pool & Spa (CPO) License, Aquatic Facility Operator (AFO) Certified.
  • Previous experience in a leadership role in a resort/waterpark setting.
  • Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications.
  • Excellent people management skills, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.

Physical Requirements:

  • Able to lift up to 15 lbs.
  • Able to bend, stretch, and twist.
  • Able to sit or stand for long periods of time.
  • Able to climb multiple flights of stairs on a daily basis and walk frequently.