ServiceNow ITAM Developer

We are seeking a highly skilled ServiceNow ITAM Developer to join our team at SHI GmbH. As a key member of our IT Service Management team, you will be responsible for implementing and configuring ServiceNow ITAM, ITSM, and ITOM modules to meet the needs of our customers.

• Implement ServiceNow platform capabilities, including form configuration, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
• Work with customers to ensure the configuration of ServiceNow meets their overall requirements, including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
• Identify potential problem areas within customer ServiceNow environments and provide advice on problem resolution.
• Stay up-to-date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
• Complete all work within agreed timescales and KPIs.

• Bachelor's Degree or relevant work experience required.
• Minimum 5 years holding a position configuring and customizing ServiceNow projects.
• Minimum of 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
• Experience implementing, configuring, and customizing ServiceNow, including experience with common web technologies and networking.
• Detailed knowledge of ITIL methodologies, JavaScript, and web software design principles.

• ServiceNow Implementation Specialist in three or more applications preferred.
• Additional experience within the IT or Software Asset Management field.
• A second language (preferably French or Spanish) will be an advantage.

As a ServiceNow ITAM Developer at SHI GmbH, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.