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Retail Operations Supervisor

2 months ago

Oklahoma City Oklahoma, United States Okana Resort Full time

About Us:
At Pyramid Global Hospitality, we prioritize our people.

As an organization that values its workforce, we are committed to fostering a supportive and inclusive environment that promotes diversity, growth, and overall wellbeing.

Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful relationships.

Pyramid Global Hospitality provides a comprehensive range of employment benefits, including extensive health insurance, retirement plans, and paid time off, along with unique perks such as on-site wellness programs, local discounts, and employee rates for hotel accommodations.

Moreover, we are devoted to offering continuous training and development opportunities to empower our team members to enhance their skills and knowledge for career advancement.

Whether you are embarking on your journey in the hospitality sector or are an experienced professional, Pyramid Global Hospitality presents a collaborative and supportive work environment that encourages growth and success across more than 230 properties globally.

Join our team and discover the advantages of working for a company that values its employees and is dedicated to delivering exceptional guest experiences.



Location Overview:
Welcome to OKANA Resort and Indoor WaterPark.

Situated along the scenic Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers remarkable career opportunities.

With a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a variety of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique backdrop for a fulfilling career journey.

Shape your career in the heart of Oklahoma City at OKANA. Contribute to our distinctive atmosphere and nurture your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations align with a world-class destination.

Position Summary:


The Retail Operations Supervisor is accountable for managing the daily functions of all retail outlets within the resort to ensure effective and profitable business performance.

This role involves overseeing staff, inventory management, sales strategies, and creating an environment where customers enjoy a pleasant shopping experience.

The ideal candidate should possess strong retail business insight along with effective marketing skills to ensure that the store is stocked with appealing products at competitive price points.

Experience in establishing and managing an online retail platform is essential.

This position is part of a leading hospitality organization that offers career opportunities and is firmly committed to prioritizing its people.


Qualifications:
Previous experience in launching a resort retail outlet.

Experience in developing vendor partnerships for sourcing and purchasing merchandise.

Education:
High school diploma required; college degree preferred.

Strong leadership and interpersonal abilities.

Exceptional customer service skills.

Proficient computer skills, including familiarity with POS systems and Microsoft 365 suite.

Fluency in reading, writing, and speaking English.

Ability to analyze sales data and formulate strategies to drive sales.

Strong organizational skills and attention to detail.

Marketing and display expertise.

Awareness of retail trends and industry best practices.