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Retail Sales Representative

2 months ago

Greensboro, United States Paradies Na Full time

Position Title: Sales Associate / Cashier

Job Category: Sales Associate

Position Overview:

A Sales Associate plays a vital role in delivering exceptional service to both internal and external customers, ensuring the daily execution of our Mission Statement. This position involves engaging with customers on the sales floor and supporting operational tasks, all aimed at fostering a positive shopping experience in a welcoming and well-organized environment.

Key Responsibilities:

  • Exhibit strong sales skills in a dynamic, customer-focused retail environment.
  • Consistently greet, assist, and express gratitude to customers.
  • Prioritize customer satisfaction in every interaction.
  • Deliver personalized service by understanding customer needs and recommending suitable products.
  • Promote special offers and services to enhance customer experience.
  • Address and resolve customer service issues promptly, escalating when necessary.
  • Build and maintain positive relationships with team members.
  • Ensure the store is visually appealing and adheres to merchandising and cleanliness standards.
  • Accurately process customer transactions using the point-of-sale system.
  • Handle inventory tasks such as receiving, cycle counts, and returns efficiently.
  • Complete necessary paperwork and process controls accurately.
  • Adhere to company policies and maintain a safe working environment.
  • Understand and comply with cash handling and loss prevention procedures.

Qualifications:

  • High school diploma or equivalent required.
  • At least one year of experience in retail or customer service preferred.
  • Able to work various shifts in a team-oriented environment.
  • Excellent customer service skills with effective communication abilities in English.
  • Self-motivated with the ability to manage multiple tasks simultaneously.
  • Adaptable to changing priorities and unexpected situations.
  • Proficient in reading, writing, and basic mathematics.
  • Must pass background checks and meet applicable requirements.
  • Physical demands include computer work, lifting (up to 40 lbs.), standing for extended periods, and flexibility for early morning, evening, weekend, and holiday shifts.

Benefits:

  • Full-time and part-time positions available.
  • Competitive compensation.
  • Health care benefits.
  • Paid vacation time.
  • Complimentary uniforms.
  • Opportunities for advancement.
  • Employee discounts in news and gift stores.
  • Free parking and shuttle service.