Night Clinical Intake Coordinator for Supervised Release Program

5 days ago

Brooklyn, New York, United States Center for Justice Innovation Full time
Job Description

Job Title: Night Clinical Intake Coordinator for Supervised Release Program

The Center for Justice Innovation is seeking a skilled Night Clinical Intake Coordinator to join their team in the Supervised Release Program. This role will oversee the development, implementation, and day-to-day operations of the Clinical Intake Department, composed of a team of clinicians responsible for providing program intake, comprehensive needs assessment and screenings, periodic emergency intervention, and case assignments for incoming program participants.

Responsibilities:

  • Lead planning and implementation of the SRP intake department in collaboration with site leadership and the SRP Court Reform team.
  • Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team.
  • Maintain effective collaboration with direct practice leadership to ensure comprehensive and aligned service delivery to participants.
  • Provide weekly clinical and task supervision to a team of night shift Clinical Intake Specialists.
  • Provide bi-monthly clinical group supervision to a team of night shift Clinical Intake Specialists.
  • Responsible for quality assurance, monitoring team's compliance with program requirements and court reporting obligations.
  • Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced.
  • Responsible for addressing staff deviations from the program model or other unfilled responsibilities.
  • Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise.
  • Facilitation of bi-weekly meetings across all direct practice team.
  • Develop and maintain effective communication and collaboration with all other Coordinators and the Compliance team to align direct practice with fidelity to the program model.
  • Responsible for reviewing case assignments to determine appropriateness.
  • Responsible for building and maintaining knowledge of individual case manager's unique skill sets, strengths, and challenges across approximately 80 case management positions.
  • Responsible for maintaining knowledge of individual Case Manager's case loads.
  • Responsible for maintaining knowledge of individual Case Manager's training achievements and needs.
  • Responsible for reviewing Clinical Intake Specialists mandatory programming recommendations to determine appropriateness, prior to submission to the court.
  • Provide Clinical Intake Specialists with case consultation for service referrals.
  • Oversee and coordinate de-escalation efforts in response to incidents occurring in courthouse and intake.
  • Advise use of Intake Needs Screener, as necessary.
  • Co-facilitate and participate in required de-escalation and crisis intervention training.
  • Provide coverage for Clinical Intake Specialists (including conducting assessments) as needed.
  • Intervene as needs present in the court house requiring supervisory support, including but not limited to speaking on the record in court, de-escalating participants, and coordinating emergency services.
  • Maintain professional and positive relationships with court staff, judges, and attorneys.
  • Ensure Clinical Intake team is completing daily data entry as required.
  • Support the recruitment, hiring, onboarding, and training for new clinical intake team members.
  • Ensure regular and equitable access to program-related external professional development and training opportunities for all staff.
  • Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings.
  • Additional relevant tasks, as necessary.

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