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Process Improvement Analyst
3 weeks ago
As a Business Operations Consultant at Arizona Public Service, you will play a critical role in driving operational excellence and improving business outcomes.
The position involves participating in or overseeing analysis, planning, and implementation of enhancements to new and existing processes, which may include new systems and/or enhancements to existing systems.
Accountabilities:- Provide input and gather functional requirements, policy/procedure interpretation, and future business system needs.
- Using quantitative metrics, analyze process designs, workflows, and suggest process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.
- Actively share knowledge of business/technical environment, priorities, and processes to less tenured personnel.
- Fundamental understanding of business operations, processes, and business unit(s) systems utilized within the organization.
- Strong analytical, communication, interpersonal, and organizational skills.
- Ability to identify process improvement opportunities, gaps, data analysis, and recommended solutions.
