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Automotive Service Technician

2 months ago

Fresno California, United States Fresno Lexus Full time
About the Role

Fresno Lexus is seeking a highly skilled and experienced Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional service and repair work.

Key Responsibilities
  • Effectively and accurately perform quality repair work in accordance with dealership standards and factory specifications.
  • Conduct routine service inspections and tests, and complete standard maintenance jobs.
  • Perform road-tests to ensure quality repair work was completed.
  • Maintain cleanliness of vehicles while performing service or repairs.
  • Ensure that required documentation is complete and is in compliance with regulations and standards.
  • Follow all shop policy, procedure, safety, and environmental rules.
  • Help maintain shop appearance and safety standards and ensure the shop runs in an efficient manner.
  • Communicate directly with service advisors regarding the status of the service work and estimated time for completion.
  • Continuously learn new technical information and techniques in formal training sessions to stay informed with rapidly changing automotive technology.
Requirements
  • 5 years' experience as a certified Technician (Lexus or Toyota Certified Technician preferred).
  • Able to drive both automatic and standard-transmission vehicles.
  • National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
  • Safety and customer service oriented.
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed.
  • Professional appearance and work ethic.
  • Unrestricted California driver's license and a clean driving record.