Food Service Associate

1 week ago


Dallas, Texas, United States AccorHotel Full time
Job Title: Food Runner/Busser

Join our team at Fairmont Dallas, a luxurious hotel in the heart of downtown Dallas, as a Food Runner/Busser. As a key member of our Pyramid Restaurant & Lobby Bar team, you will provide exceptional service to our guests and contribute to the success of our breakfast and lunch service.

Responsibilities:
  • Deliver exceptional service to our guests, ensuring their needs are met and exceeded.
  • Assist servers with food delivery, clearing tables, and setting up tables to maintain a clean and organized dining area.
  • Provide assistance to guests with queries and ensure their experience is memorable.
  • Attend to buffet items, replenish supplies, and maintain inventory levels to ensure seamless service.
  • Ensure the overall cleanliness of the restaurant at all times, adhering to our high standards of quality and safety.
  • Work a variety of shifts, including early mornings, weekends, and holidays, to meet the demands of our busy restaurant.
  • Develop a thorough knowledge of our beverage lists, promotions, menu items, contents, and preparation methods to provide expert recommendations to our guests.
  • Follow all safety and sanitation policies when handling food and beverages, ensuring a safe and healthy environment for our guests and team members.
  • Collaborate with the In-Room Dining team as needed to provide a seamless experience for our guests.
Requirements:
  • High school graduate or equivalent vocational training certificate.
  • Previous experience in the food service industry is an asset.
  • Previous experience as a busser/server's assistant in a luxury setting is an asset.
  • Excellent communication and organizational skills in English.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Food handler and TABC certifications required.
  • Certification in CPR is an asset.
  • Ability to work well under pressure in a fast-paced environment and without supervision.
  • Ability to multitask and work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
What's in it for you:
  • Paid time off.
  • Medical, dental, and vision insurance, 401K.
  • Complimentary shift meal.
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academy designed to sharpen your skills.
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21.
  • Career development opportunities with national and international promotion opportunities.


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