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Retail Sales Associate

2 months ago

Lewiston, Idaho, United States North40 Outfitters Full time
Job Title: E-Commerce Lead Associate

We are seeking a highly motivated and customer-focused E-Commerce Lead Associate to join our team at North 40 Outfitters in Lewiston, ID.

Job Summary:

The E-Commerce Lead Associate plays a vital role in providing exceptional customer service and ensuring seamless order fulfillment. This full-time position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide outstanding customer service through phone, email, and chat support
  • Fulfill customer orders accurately and efficiently
  • Work collaboratively with the sales team to resolve customer issues and concerns
  • Stay up-to-date on product knowledge and company policies
  • Participate in ongoing training and development to improve skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Strong communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and familiarity with e-commerce platforms
What We Offer:
  • Competitive hourly wage
  • Opportunities for career growth and professional development
  • Generous benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Employee discount on all products

North 40 Outfitters is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.