Branch Support Specialist

4 days ago


Howard Beach, New York, United States Capital One Part time

We are seeking a Branch Support Specialist to join our team. As a Branch Support Specialist, you will be responsible for providing exceptional service to our customers by answering their inquiries, resolving issues, and providing solutions to their financial needs.

In this role, you will work closely with our customers to understand their financial goals and objectives, and provide recommendations and guidance to help them achieve those goals. You will also work collaboratively with other team members to achieve business objectives and deliver results.

Key Responsibilities:

  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
  • Answer customer questions about our products and services, and provide recommendations based on their needs
  • Develop and maintain knowledge of our products and services, as well as industry trends and best practices
  • Work collaboratively with other team members to achieve business objectives and deliver results

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • At least 1 year of retail, sales, or customer service experience required
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills


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