Warranty Claims Specialist

4 days ago

Westminster, Colorado, United States Aston Carter Full time

Job Title: Warranty Claims Specialist

We are seeking a dedicated Warranty Claims Specialist to manage customer complaint requests and enter applicable data into SAP. This role involves consistent communication with external customers to provide status updates on repairs, maintaining high data quality within our SAP system, and conducting data collection and analysis related to customer complaints.

Responsibilities:

  • Receive customer complaint requests and enter applicable data into SAP.
  • Consistent communication with external customers providing status updates on repairs.
  • Maintain a high level of data quality within the SAP system.
  • Conduct data collection and analysis as applicable to customer complaints.
  • Review and report top customer complaints.
  • Support Project Quality and Supplier Quality Engineering in Root Cause Analysis and Corrective/Preventative Action coordination planning.
  • Monitor assigned customer material from complaint entry through to complaint closure.
  • Support disposition of customer material (Return to Vendor, Repair in-house, etc.).
  • Prepare repair billings and cost estimates.
  • Work with the Service Center to establish a repair schedule for in-house repairs.
  • Provide support and assistance to other colleagues, as directed.
  • Maintain a safe, clean, and healthy environment and ensure compliance with the company's rules and policies.
  • Comply with quality, product safety, and HSE rules and regulations.
  • Be energy conscious, if applicable.
  • Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Essential Skills:

  • 2+ years administrative or data entry background
  • Manufacturing background
  • SAP experience
  • Microsoft Office proficiency (Excel, Word, PowerPoint, etc.)
  • SAP ERP or CRM system experience

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion:

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Automotive Warranty Administrator

    2 weeks ago

    Westminster, Colorado, United States Brown & Brown Full time

    Job Title: Automotive Warranty AdministratorBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We strive to attract people who are competitive, driven, and disciplined.About UsAbs, a division of Brown & Brown Insurance Inc, is a leading provider of innovative warranty...

  • Automotive Warranty Administrator

    7 days ago

    Westminster, Colorado, United States Brown & Brown Full time

    Job SummaryBrown & Brown Insurance Inc is seeking a skilled Automotive Warranty Administrator to join our team. As a key member of our Automotive Business Solutions (ABS) division, you will play a critical role in delivering exceptional customer service and ensuring seamless warranty claims processing.Key ResponsibilitiesAnswer incoming phone calls and...

  • Warranty Quality Assurance Specialist

    2 weeks ago

    Westminster, Colorado, United States Ace Thermal Systems Full time

    Warranty Quality Engineer Job DescriptionThis position plays a crucial role in ensuring the effective administration of warranty returns, collaborating closely with the Quality Supervisor, Warranty Coordinator, and Warranty Technician.The successful candidate will be responsible for managing the collection of data associated with all warranty returns,...

  • Warranty Quality Assurance Specialist

    2 weeks ago

    Westminster, Colorado, United States Ace Thermal Systems Full time

    Job SummaryThis role is responsible for ensuring the proper administration of warranty returns, working closely with the Quality Supervisor, Warranty Coordinator, and Warranty Technician. The successful candidate will manage the collection of data associated with all warranty returns, perform root cause analysis, and implement corrective actions to ensure...

  • Medical Billing Specialist

    4 days ago

    Westminster, Colorado, United States Rocky Mountain Primary Care Full time

    Job Type: Full-timeDescription:Rocky Mountain Primary Care is seeking a skilled Medical Billing Specialist to join our team. As a Medical Billing Specialist, you will be responsible for processing and managing medical claims, ensuring accurate and timely reimbursement from insurance providers.Responsibilities:Process and manage medical claims, including...

  • Insurance Account Specialist

    5 days ago

    Westminster, Colorado, United States Brian Finan - State Farm Agent Full time

    Insurance Account SpecialistAt Brian Finan - State Farm Agent, we are seeking a highly motivated and detail-oriented Insurance Account Specialist to join our team. As an Insurance Account Specialist, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability,...

  • Insurance Claims Specialist

    1 week ago

    Westminster, Colorado, United States Sherman Schrock-Farmers Insurance Agency Full time

    Job DescriptionAt Sherman Schrock-Farmers Insurance Agency, we're committed to providing exceptional customer service. As an Insurance Customer Service Representative, you'll play a vital role in ensuring our customers receive the support they need.Key Responsibilities:Process customer policy change requests in a timely and efficient manner.Maintain and...

  • Diesel Engine Technician

    2 weeks ago

    Westminster, Colorado, United States Cummins Full time

    Job DescriptionWe are seeking a skilled Diesel Engine Technician to join our team at Cummins. This role will involve working on diesel engine repairs and maintenance in the field.Key ResponsibilitiesComplete repairs and rebuilds on diesel engine products in the field.Develop and maintain productive customer relationships and ensure prompt and efficient...

  • Insurance Sales Specialist

    2 weeks ago

    Westminster, Colorado, United States Brian Finan - State Farm Agent Full time

    Job Title: Account ManagerWe are seeking a highly motivated and organized individual to join our team as an Account Manager. As a key member of our State Farm Agent team, you will be responsible for establishing and maintaining strong customer relationships, providing exceptional customer service, and promoting the development of our...

  • Quality Assurance Specialist

    4 days ago

    Westminster, Colorado, United States Sagility LLC Full time

    Sagility LLC combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients achieve exceptional member experiences.The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment...

  • Mobile Solutions Sales Specialist

    2 months ago

    Westminster, Maryland, United States Jay Reece Prepaid Full time

    Job OverviewPosition Summary: As a Mobile Solutions Sales Specialist at Jay Reece Prepaid, you will serve as the primary contact for our clientele, fostering robust customer relationships grounded in genuine, ongoing interaction. Your role will be pivotal in driving overall store revenue. Mobile Solutions Sales Specialists thrive in promoting products and...

  • Master Lexus or Toyota Service Technician

    1 month ago

    Westminster, California, United States Lexus of Westminster Full time

    Job DescriptionLexus of Westminster is seeking a skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for performing vehicle services, maintenance, and repair work on Lexus and Toyota vehicles.Responsibilities:Correctly troubleshoot customer concerns using the latest administrative and technical tools...

  • Diesel Engine Technician

    2 weeks ago

    Westminster, Maryland, United States Cummins Full time

    Job Title: Diesel Engine TechnicianWe are seeking an experienced Diesel Engine Technician to join our team at Cummins. This role will involve working on engine repairs for our Distribution Business in Westminster, MD.Key Responsibilities:Complete repairs and rebuilds on engine products in the field.Develop productive customer relations and ensure prompt and...

  • Diesel Engine Technician

    7 days ago

    Westminster, Maryland, United States Cummins Full time

    Job Summary:We are seeking an experienced Diesel Engine Technician to join our team at Cummins. As a key member of our team, you will be responsible for performing repairs and rebuilds on engine products in the field.Key Responsibilities:Complete repairs and rebuilds on engine products in the field.Develop productive customer relations and ensure prompt and...

  • Office Manager- Koons Dealership

    3 days ago

    Westminster, United States Asbury Automotive Group Full time

    Office Manager- Koons Dealership Westminster, MD, USA Req #5086 Thursday, October 31, 2024 About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative...

  • Office Manager- Koons Toyota Westminster

    5 days ago

    Westminster, United States Asbury Automotive Group Full time

    Office Manager- Koons Toyota Westminster Westminster, MD, USA Req #5077 Wednesday, October 30, 2024 About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through...

  • Bank Products Specialist

    4 weeks ago

    Westminster, California, United States William Vu - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bank Products Position at William Vu - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our business.Key ResponsibilitiesEstablish and maintain strong customer...