Customer Experience Specialist

6 days ago


Olney, Maryland, United States Chipotle Full time

Chipotle - Service Leader Role

We are seeking a highly motivated and organized individual to join our team as a Service Leader. This role is perfect for someone who enjoys working in a fast-paced environment, ensuring exceptional customer experiences, and developing their leadership skills.

About Chipotle

At Chipotle, we are passionate about serving high-quality food made with real ingredients. Our restaurants are known for their vibrant atmosphere and welcoming staff. As a Service Leader, you will be at the forefront of creating an exceptional dining experience for our customers.

Your Responsibilities:

  • Maintain high standards of food quality and presentation;
  • Assist in resolving food quality issues and ensure compliance with health and safety regulations;
  • Manage customer incidents and resolve complaints in a timely and professional manner;
  • Monitor crew breaks, shift changes, and line schedules to ensure seamless operations;
  • Develop and cross-train front-of-house crew members to enhance their skills and knowledge;

What You'll Gain:

  • A competitive estimated salary of $45,000 - $55,000 per year, based on location and experience;
  • Ongoing training and development opportunities to enhance your leadership skills;
  • A dynamic and supportive work environment with a talented team;
  • The chance to make a positive impact on our customers' experiences and contribute to the success of our restaurants.

About the Location

Please note that this role is located at one of our restaurants in Sandy Springs, GA. We offer a range of benefits and perks, including flexible scheduling, meal discounts, and opportunities for career advancement.



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