Product Owner for Unified Customer Experience

3 days ago


New York, New York, United States RudderStack Full time
About the Job

RudderStack is seeking a highly experienced Senior Product Manager to lead the Unify product group. The successful candidate will have a proven track record of developing and executing successful product roadmaps, collaborating with cross-functional teams, and driving customer-centric innovation.

Responsibilities
  • Develop and execute the product roadmap for the Unify product group, including the automated customer 360 experience and developer tooling and APIs for advanced builds and workflows.
  • Collaborate with multiple teams to build a seamless, integrated customer 360 development experience.
  • Think creatively about how to more deeply integrate the Unify product group with other parts of the RudderStack platform.
  • Engage with customers to understand both their ultimate goals for solving identity resolution and building a customer 360, as well as their specific challenges with DIY projects and packaged SaaS platforms.
  • Lead the Unify product innovation, strategy, and execution to enhance the customer data platform experience.
Requirements
  • At least 5 years of directly applicable product management experience at either a B2B SaaS startup company or as the owner of an internal build.
  • Experience owning a roadmap across multiple related products.
  • Experience working with teams across time zones, especially engineering teams, and shipping work using agile methodologies.
  • Deep technical knowledge, including the ability to understand and troubleshoot the product and have technical conversations with Engineering Managers.
  • Excellent writing and communication skills, specifically with regard to enablement and product launch materials.
  • Excellent customer-facing and research skills.

Estimated Salary: $140,000 - $160,000 per year.



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