Shift Leader
1 day ago
The Shift Leader is a key member of our store team, responsible for leading and directing the overall operations of the store in partnership with the General Manager or Assistant General Manager. This role requires a strong focus on team engagement, guest satisfaction, and making fun happen. The ideal candidate will have at least 1 year of leadership experience in a restaurant, retail, or customer service environment and be able to work a variety of shifts, including early mornings, evenings, and weekends.
Key Responsibilities:
* Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to making fun happen
* Think strategically about maximizing product sales and waste management
* Demonstrate total store vision to take ownership of the look and feel of the store
* Consistently leverage effective communication on the floor during the shift
* See the needs of the team and guest and address situations before they become problematic
* Understand the multiple priorities of the shift and effectively communicate and delegate objectives and tasks
* Take ownership not only for the current shift, but also the shift that follows
* Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
* Actively coach and give feedback to Team Members to ensure they are bringing their best to their role
Requirements:
* At least 1 year of leadership experience in a restaurant, retail, or customer service environment
* Ability to work a variety of shifts, including early mornings, evenings, and weekends
* Must be at least 18 years of age
What We Offer:
* Competitive hourly rate
* Opportunities for career growth and development
* A fun and dynamic work environment
How to Apply:
Apply today and be part of the Caribou Coffee team
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