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Customer Service Representative

2 months ago

Leander, Texas, United States Campus Pride Full time
About This Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Part-Time Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, answering customer questions, and processing orders and deliveries.

Key Responsibilities:

  • Deliver excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Process orders, deliveries, and loading tickets accurately and efficiently.
  • Load customer merchandise and restock shelves as needed.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales-related licensure or registration as may be required by law.

Preferred Qualifications:

  • Experience in a trade area related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
  • 6 months retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 6 months sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

What We Offer:

  • A 10% discount on everything at Lowe's.
  • Work with a talented team who will treat you like family.
  • Access to comprehensive physical, mental, and financial benefits.

Why Work at Lowe's?

Lowe's is committed to creating a diverse and inclusive work environment that values and respects all associates. We believe in investing in our communities and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.