Carhop/ Skating Carhop

Job Summary: We are seeking a skilled Carhop/ Skating Carhop to join our team at Soar Restaurants. As a Carhop, you will be responsible for serving product to guests in a fast-paced and dynamic environment.

Key Responsibilities:

• Product Preparation and Delivery: Ensure that product meets operational, quality, and appearance standards before being delivered to guests.
• Guest Service: Provide friendly, quick, and polite service to guests, promptly responding to their requests and resolving any issues that may arise.
• Tray Management: Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds, and clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot.
• Cash Handling and Accuracy: Assist guests with payment, make accurate change quickly and efficiently, and maintain a high level of cash handling accuracy.
• Sanitation and Cleaning: Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease, pursuant to operational standards.
• Additional Duties:
  • Skating Carhop: Complete Skating Carhop training requirements and perform duties while on roller skates.
  • Reporting and Communication: Report employee complaints/issues to the Manager on Duty (MOD) and communicate effectively with colleagues and management.

Requirements and Qualifications:

• Knowledge and Skills: General restaurant or retail knowledge, basic math and reading skills, effective verbal and written communication skills, ability to follow directions, customer service and multi-tasking skills.
• Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment, frequent exposure to heat and hot liquid shortening while cooking, frequent exposure to freezer when stocking food items, occasional exposure to extreme temperatures based on variable weather conditions.