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Operational Quality Assurance Leadership

1 month ago

Harrisonville, United States Church & Dwight Full time
About Us

We're a company driven by a genuine passion for our people, products, and the environment. Our unique culture fosters courage, determination, and collaboration, providing each of us with the freedom to take ownership and responsibility.

Our shared enthusiasm for innovation and growth fuels our pursuit of excellence in all aspects of our business. We believe that together, we have the power to achieve great things and make a significant impact in our industry.

Job Overview

The Quality Assurance Supervisor plays a pivotal role in ensuring that our quality management system consistently meets established requirements. This hands-on position involves collaborating with cross-functional teams to manage programs effectively and identify opportunities for improvement.

This role has a substantial impact on our 'audit-ready' status and requires a proactive approach. The Quality Assurance Supervisor will be responsible for managing Quality team personnel, developing their skills, and assigning daily and long-term job functions to ensure timely completion of tasks.

Main Responsibilities
  • Lead and develop Quality team members, including hiring, direct oversight, guidance, and development support.
  • Collaborate with direct reports to set goals based on cascaded objectives and provide regular feedback through formal and informal mechanisms.
  • Assign daily and long-term job functions/projects to team members in addition to regular duties.
  • Evaluate daily records for completeness, accuracy, and approval to ensure finished product positive release.
Additional Duties
  • Analyze error rates, assist cross-functional teams with Root Cause Analysis activities, and implement process improvements.
  • Maintain the site document control program to guarantee active documents are current and accessible.
  • Monitor production areas for obsolete documentation usage and take corrective actions.
  • Support communication regarding packaging defects to vendors, Shift Managers, Operators, and follow up on corrective actions.
Leadership and Support
  • Coordinate raw material and finished product holds with cross-functional teams, including network hold alerts.
  • Create and manage rework/re-inspection protocols, including supervision, status tracking, and training.
  • Assist the Quality Manager with audit scheduling and coordination, ensuring site teams are ready.
  • Evaluate routine and specialized line audits and other inspection activities for correctness and documentation.
Quality and Continuous Improvement
  • Support inspection training activities, maintain sample standards, and provide test equipment support as needed.
  • Contribute to QMR report preparation across the site team, meeting coordination, record keeping, and CAPA follow-up support.
  • Provide general project support, department backup, and Pest Control program oversight as required.
Communication and Reporting
  • Compile data for weekly, monthly, and KPI reports for plant Management.
  • Collaborate with the plant Quality Engineer on data gathering and statistical analyses when necessary.
  • Review product trial documents with Corporate R&D and plant personnel prior to execution.
Change Control and Coordination
  • Manage Product Trial Requests for new products or changes to existing ones (i.e., batch recipes, corrugate, bottles).
  • Oversee the site Change Control program, ensuring all Quality-based requirements are communicated and executed timely.
  • Collaborate with HV Plant Departments to disposition finished goods in a timely manner.
  • Ensure quarantined or non-conforming product is properly labeled and contained until final disposition.
Education and Experience
  • Bachelor's degree in Math, Science, or a related field required.
  • Five years of related quality experience in manufacturing, with supervisory experience or demonstrated leadership in projects/coordination.
Compensation

$80,000 - $110,000 per year