Retail Sales Associate

1 month ago


Santa Rosa, California, United States Ross Stores, Inc. Full time
Job Summary

The Retail Associate is responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. This role involves maintaining a clean and organized store environment, adhering to company best practices, and providing prompt and efficient responses to customer inquiries.

Key Responsibilities
  • Provide exceptional customer service, treating all customers with respect and courtesy
  • Maintain a clean and organized store environment, including sweeping, mopping, dusting, and replenishing restroom supplies
  • Assist customers with merchandise, answer questions, and provide product information
  • Process transactions accurately and efficiently, handling cash, credit card, and refund transactions
  • Represent the company brand at all times, demonstrating integrity and honesty in all interactions
  • Perform daily assigned tasks, including sizing and recovery, to ensure a neat and clean store
  • Understand and adhere to company policies and procedures, including loss prevention awareness and merchandise protection standards
Requirements
  • Ability to communicate effectively with customers, associates, and store leadership
  • Basic mathematical calculations skills
  • Ability to stand, walk, and move around the store for up to 100% of working time
  • Ability to regularly bend, squat, kneel, climb, carry, reach, and stoop
  • Ability to occasionally push, pull, and lift more than 25 pounds
What We Offer

Ross Stores, Inc. is an equal employment opportunity employer, committed to attracting, hiring, and developing a strong, talented, and diverse workforce. We offer a competitive base pay range of $17.45-$17.95, depending on experience, skills, and qualifications.



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