Customer Service Representative

3 days ago


Raleigh, North Carolina, United States Annie Burton - State Farm Agent Full time

We are seeking an experienced Assistant Office Manager to join our dynamic team at Annie Burton - State Farm Agent.

Company Overview

As a State Farm independent contractor agent, we pride ourselves on providing exceptional customer service and creating a positive work environment. Our team members enjoy a competitive salary, plus commission/bonus opportunities, as well as valuable experience and growth potential.

The successful candidate will work closely with the agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

This position comes with a competitive salary of approximately $45,000 per year, plus commission/bonus opportunities.

Job Description

The Assistant Office Manager will be responsible for:

  • Providing prompt, accurate, and friendly customer service.
  • Using a customer-focused, needs-based review process to educate customers about insurance options.
  • Working with the agent to establish and meet marketing goals.
  • Developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
Required Skills and Qualifications
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Successful track record of meeting sales goals/quotas preferred.
  • Excellent communication skills - written, verbal, and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Self-motivated.
  • Ability to make presentations to potential customers.
  • Achieve mutually agreed upon marketing goals.
  • Experience in marketing.
  • Property and Casualty license (must have currently).
  • Life and Health license (must be able to obtain).


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